Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Partnermeans an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AHA Solutions, Suite 502, 55 Commerce Valley Dr. W., Thornhill ON L3T7V9.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: ON, CA
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to AHA Solutions accessible from https://www.ahasolutions.ca
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment information (processed securely by third-party providers)

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through Third-party Social Media Services (e.g., Google, Facebook, LinkedIn). If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies (Session Cookies): Essential to provide You with services available through the Website and to authenticate users.
  • Functionality Cookies (Persistent Cookies): Allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
  • Tracking and Performance Cookies (Persistent Cookies): Used to track information about traffic to the Website and how users use the Website.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account
  • For the performance of a contract
  • To contact You by email, telephone calls, SMS, or other forms of electronic communication
  • To provide You with news and offers (you may unsubscribe at any time, compliant with CASL)
  • To manage Your requests
  • For business transfers

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We utilize industry-standard security measures (such as SSL encryption) to protect your data.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service:

  • Google Analytics
  • Matomo

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials. You may opt-out at any time.

Payments

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors (PayPal, Authorize.net).

Behavioral Remarketing

The Company uses remarketing services (Google Ads, Facebook) to advertise to You after You accessed our Service.

Children's Policy

Our Service is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: steven@ahasolutions.ca